Effective Date: 01 December 2024
These Terms and Conditions govern your use of the website www.fobdegree.com and the services provided by Fob Degree Pvt Ltd (hereinafter referred to as “we,” “us,” or “our”). By accessing our website and utilizing our services, you agree to comply with these terms.
1. Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must refrain from using our services.
2. Booking Conditions
- A booking is accepted only after we receive written confirmation from you via email or WhatsApp, along with either:
- Full payment, or
- A non-refundable deposit of 25% of the total package price.
- The balance amount must be paid within 30 days prior to arrival.
- For bookings made within 45 days of arrival, full payment is required at the time of confirmation.
- Bank transfers
- Credit/debit cards
3. Methods of Payment
We accept payments through the following methods:
If you choose to pay by bank transfer, any charges arising outside Sri Lanka must be borne by the remitter. For credit or debit card payments, we provide a secure payment gateway operated by Commercial Bank of Ceylon PLC. Your card details are not received or stored by Fob Degree Pvt Ltd.We will only communicate through our official email (sales@fobdegree.com) or WhatsApp (+94-77-9111511). We do not collect payments through third parties such as agents. Clients must use the payment links and bank details provided through these official communication channels.
4. Price Policy
We offer customized travel packages using various suppliers. The price of your travel arrangements is subject to changes and surcharges beyond our control, which may occur due to governmental actions, currency exchange rate fluctuations, or increases in supplier prices. If the price of your travel arrangements increases due to circumstances outside our control, you must either pay the additional amount when requested or cancel your arrangements in accordance with these Booking Conditions.All prices are quoted in United States dollars.
5. Amendments, Cancellations, and Refunds
Amendments, cancellations, and refund policies vary by property and service provider. However, please note that if you do not show up for your booking (no-show), a 100% charge will be applied.
6. Passport and Visas
It is the client’s responsibility to ensure that they possess a valid passport and visa to enter Sri Lanka. We recommend checking visa requirements prior to travel.
7. Health and Insurance
It is your responsibility to ensure that you and all members of your party obtain the necessary vaccinations and medical advice before traveling. We strongly recommend purchasing personal travel insurance at the time of booking for all members of your travel team. It is also your responsibility to ensure that the insurance coverage you obtain is adequate for your needs.
8. Limitation of Liability
To the fullest extent permitted by law, Fob Degree Pvt Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or inability to use them.
9. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Sri Lanka.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.
11. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Fob Degree Pvt Ltd,
366/1, Galle Road,
Colombo 3, Sri Lanka.
Email: sales@fobdegree.com
Phone/Whatsapp: +94-77-9111511